Privacy Policy

Last Updated: August 9, 2026

Welcome to Khelo24 (“Khelo24Login”, “we”, “us”, “our”, or “the Platform”).

This Privacy Policy explains how we collect, use, disclose, store, protect, and otherwise process personal information when you visit khelo24login.com, create an account, use our website or services, contact our support team, participate in available gaming activities, or otherwise interact with us.

We take privacy and information security seriously. This Privacy Policy is intended to explain our data practices in clear and practical terms.

By accessing or using Khelo24 Login, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular processing activity, we will obtain that consent in the manner required by law.

If you do not agree with this Privacy Policy, please do not use the Platform.

1. About This Privacy Policy

This Privacy Policy applies to information collected through:

• The Khelo24Login website.
• Account registration and login.
• Gaming and other services made available through the Platform.
• Deposit and withdrawal processes, where applicable.
• Customer support communications.
• Promotional and marketing communications.
• Affiliate or referral activities.
• Cookies and similar technologies.
• Other communications between you and Khelo24Login.

This Privacy Policy does not automatically apply to websites, applications, payment providers, gaming providers, advertisers, or other third-party services that we do not control.

Those third parties may have their own privacy policies, and you should review them before providing information to them.

2. Information We Collect

We collect information that is reasonably necessary to operate the Platform, provide services, maintain security, process transactions, communicate with users, and comply with applicable legal requirements.

The information we collect may include the following.

2.1 Account Information

When you register for an account, we may collect:

• Name or username.
• Mobile number.
• Email address.
• Date of birth or age information.
• Password or authentication information.
• Referral or promotional code.
• Account preferences.
• Communication preferences.

We do not require you to provide information that is not reasonably necessary for the relevant service.

3. Identity and Verification Information

Depending on the service you use, transaction requirements, risk controls, or applicable law, we may request additional information to verify your identity or eligibility.

This may include:

• Date of birth.
• Government-issued identification information.
• Address information.
• Identity verification documents.
• Information required for account verification.
• Information relating to suspicious or unusual activity.

We may use appropriate third-party verification providers where necessary.

You should only provide genuine and accurate information. Providing false, misleading, stolen, or fraudulent information may result in account restrictions or closure.

4. Payment and Transaction Information

If the Platform provides deposits, withdrawals, purchases, or other financial transactions, we may collect information necessary to process and record those transactions.

This may include:

• Transaction amount.
• Transaction date and time.
• Transaction status.
• Payment method.
• Payment or transaction reference number.
• Bank or payment account details where required.
• UPI-related information where applicable.
• Information required to investigate failed or disputed transactions.

Where payments are processed through third-party payment providers, payment information may be processed directly by those providers.

We generally do not need to store complete card numbers, CVV numbers, PINs, or banking passwords when those details are handled directly by an authorized payment provider.

You should never send your card PIN, UPI PIN, OTP, password, or banking credentials to Khelo24Login support personnel.

5. Device and Technical Information

When you access the Platform, certain technical information may be collected automatically.

This may include:

• IP address.
• Browser type and version.
• Operating system.
• Device type.
• Device identifiers where technically necessary.
• Screen resolution.
• Language and regional settings.
• Date and time of access.
• Pages visited.
• Referring website or page.
• Session information.
• Error and diagnostic information.
• General interaction information.

We use this information to operate, secure, troubleshoot, and improve the Platform

6. Usage and Gaming Information

When you use available services, we may collect information about your interaction with the Platform.

This may include:

• Games or services accessed.
• Session start and end times.
• Account activity.
• Transaction history.
• Promotional activity.
• Bonus or offer usage.
• Game-related records.
• Login history.
• Device and security events.
• Account restrictions or verification events.

This information may be used to maintain accurate account records, provide customer support, detect suspicious activity, resolve disputes, and improve the Platform.

7. Communications With Us

When you contact us by email, support channel, chat, or another communication method, we may retain the information you provide.

For example, a support request may contain:

• Your name or username.
• Contact details.
• Account information.
• Transaction references.
• Screenshots or documents you voluntarily provide.
• Details of your request.
• Correspondence between you and our support team.

We use this information to investigate and respond to your request and maintain appropriate support records.

8. Information We Receive From Third Parties

Where permitted by law and necessary for the operation of the Platform, we may receive information from third parties such as:

• Payment service providers.
• Identity verification providers.
• Fraud prevention providers.
• Security service providers.
• Analytics providers.
• Technology providers.
• Affiliate or referral partners.
• Customer support providers.

Information received from these providers may be used to process transactions, verify information, prevent fraud, secure accounts, provide services, and comply with applicable requirements.

9. How We Use Your Information

We may use personal information for the following purposes:

Providing Services

To:

• Create and maintain your account.
• Authenticate your login.
• Provide available gaming services.
• Maintain your account balance or transaction records where applicable.
• Provide customer support.
• Process requested services.

Transaction Processing

To:

• Process deposits and withdrawals.
• Confirm transactions.
• Investigate failed transactions.
• Prevent unauthorized transactions.
• Resolve payment disputes.

Security and Fraud Prevention

To:

• Detect suspicious activity.
• Prevent account abuse.
• Investigate fraudulent transactions.
• Protect the Platform from attacks.
• Detect unauthorized access.
• Enforce Platform rules.
• Protect users and our business.

Legal and Regulatory Requirements

We may process and retain information where necessary to:

• Comply with applicable laws.
• Respond to lawful requests.
• Meet regulatory obligations.
• Establish or defend legal claims.
• Investigate suspected unlawful activity.
• Maintain records required by law.

Platform Improvement

We may use technical and usage information to:

• Improve website performance.
• Fix technical problems.
• Understand how users interact with the Platform.
• Improve navigation.
• Develop new features.
• Monitor reliability and security.

Communications

We may use your contact information to:

• Send account-related notifications.
• Respond to support requests.
• Notify you about important service changes.
• Provide security alerts.
• Send promotional communications where permitted.

10. Marketing Communications

Where permitted by applicable law, we may send information about promotions, offers, services, or other Platform-related communications.

You may unsubscribe from promotional emails by using the unsubscribe option provided in the relevant communication or by contacting our support team.

Even if you opt out of marketing communications, we may continue sending essential service-related communications, including:

• Security alerts.
• Transaction notifications.
• Account notifications.
• Important policy updates.
• Service-related messages.

11. Cookies and Similar Technologies

Khelo24Login may use cookies and similar technologies to operate and improve the website.

Cookies are small files or pieces of information stored on your device by your browser.

We may use cookies for purposes such as:

Essential Cookies

These cookies are necessary for basic website functions, including:

• Login sessions.
• Account authentication.
• Security.
• Session management.
• Basic website functionality.

Preference Cookies

These may remember settings such as:

• Language preferences.
• Display preferences.
• Certain user preferences.

Analytics Cookies

These may help us understand:

• How visitors use the website.
• Which pages are visited.
• Website performance.
• Errors and technical issues.
• General traffic patterns.

Security Cookies

These may help us identify suspicious activity, abnormal sessions, automated requests, or attempts to abuse the Platform.

You can usually control cookies through your browser settings.

Disabling certain cookies may cause some website features to operate incorrectly.

We do not use outdated technologies such as Flash cookies.

12. How We Share Information

We do not sell your personal information simply because you use the Platform.

We may share information where reasonably necessary with trusted service providers and other parties for legitimate operational, security, payment, legal, or business purposes.

These parties may include:

• Payment processors.
• Identity verification providers.
• Fraud prevention providers.
• Hosting and cloud service providers.
• Security providers.
• Analytics providers.
• Customer support providers.
• Technology vendors.
• Professional advisers.
• Legal advisers.
• Regulators and government authorities where required.

Third-party service providers are expected to process information only for appropriate purposes and to apply reasonable security measures.

13. Legal Disclosure of Information

We may disclose personal information where we reasonably believe disclosure is necessary to:

• Comply with applicable law.
• Respond to a valid legal process.
• Comply with a court order or lawful government request.
• Protect the rights, property, or safety of Khelo24Login.
• Protect users or members of the public.
• Investigate fraud or security incidents.
• Prevent unlawful activity.
• Establish, exercise, or defend legal claims.

We may also retain or disclose information where necessary to investigate suspected fraud, payment abuse, account manipulation, money laundering, identity misuse, or other prohibited activity, subject to applicable law.

14. Fraud Prevention and Account Security

We may use automated and manual security measures to identify potentially suspicious activity.

These measures may consider information such as:

• Login patterns.
• Device information.
• IP addresses.
• Transaction history.
• Account activity.
• Payment information.
• Verification information.
• Unusual account behavior.

If suspicious activity is detected, we may temporarily restrict an account, request additional verification, delay a transaction, or take other appropriate action in accordance with our Terms and applicable law.

15. Data Security

We use reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Security measures may include:

• Access controls.
• Authentication mechanisms.
• Encryption or secure transmission where appropriate.
• Monitoring and logging.
• Security testing.
• Restricted employee access.
• Backup and recovery procedures.
• Vendor security controls.

However, no website, application, database, or internet transmission can be guaranteed to be completely secure.

For this reason, we cannot promise absolute security of your information.

If you believe that your account or personal information has been compromised, contact us immediately.

16. Password and Account Security

You are responsible for keeping your account credentials confidential.

You should:

• Use a strong and unique password.
• Never share your password.
• Never share OTPs.
• Never share UPI PINs.
• Never share banking passwords.
• Avoid logging into your account on untrusted devices.
• Log out after using shared devices.

Khelo24Login support representatives should not ask you to provide your password, UPI PIN, card PIN, or OTP.

If someone asks for these details while claiming to represent Khelo24Login, do not provide them.

17. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

The appropriate retention period may depend on:

• The purpose for which information was collected.
• The type of information.
• The nature of the relationship with you.
• Account and transaction requirements.
• Security and fraud-prevention requirements.
• Legal and regulatory obligations.
• Dispute resolution requirements.

Closing an account does not necessarily mean that all information will be immediately deleted.

Certain transaction, security, fraud-prevention, legal, or regulatory records may need to be retained for an appropriate period.

When information is no longer required, we may delete it, anonymize it, or securely dispose of it in accordance with our retention practices.

18. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information.

These may include the ability to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Request information about certain processing activities.
• Opt out of promotional communications.
• Raise a complaint regarding the handling of your personal information.

Some requests may be subject to legal or operational limitations.

For security purposes, we may need to verify your identity before processing certain requests.

19. How to Request Access, Correction, or Deletion

To make a privacy-related request, contact us using:

Email: support@khelo24login.com

Please include:

• Your registered name or username.
• Registered mobile number or email address, where appropriate.
• Description of your request.
• Any information necessary for us to identify the relevant account.

Do not send passwords, OTPs, card PINs, UPI PINs, or complete payment credentials with your request.

We will review the request and respond within the period required by applicable law.

We may refuse or limit a request where permitted or required by law, including where fulfilling the request could compromise security, facilitate fraud, or conflict with a legal retention requirement.

20. Children’s Privacy

Khelo24Login is not intended for individuals who are below the minimum legal age applicable to the relevant service or jurisdiction.

We do not knowingly seek to collect personal information from children who are not legally permitted to use the Platform.

If we become aware that personal information has been collected from a person who is not legally permitted to use the relevant service, we may take appropriate steps to restrict the account and delete the information where legally appropriate.

If you believe that a child has provided personal information to us, please contact us at:

support@khelo24login.com

21. Responsible Use and Privacy

Certain information may be processed to support account security, transaction monitoring, fraud prevention, and responsible use of the Platform.

Where applicable, information relating to account activity may be used to identify unusual or potentially harmful patterns.

We do not represent gaming as a guaranteed source of income or profit.

Users should participate only where legally permitted and within their personal limits.

22. Third-Party Websites and Services

The Platform may contain links, integrations, advertisements, payment options, or references to third-party websites and services.

Examples may include:

• Payment providers.
• Social media platforms.
• Analytics services.
• Advertising services.
• Affiliate websites.
• External gaming providers.

Once you leave Khelo24Login or interact directly with a third-party service, that third party’s privacy policy may apply.

We are not responsible for the privacy practices, security, content, or policies of independent third parties.

We recommend reviewing their privacy policies before submitting personal information.

23. Payment Providers

Payments may be processed by independent payment service providers.

When you choose a payment method, you may be redirected to or interact directly with the payment provider.

The payment provider may collect and process information according to its own privacy policy and security practices.

Khelo24Login does not ask users to provide sensitive banking authentication information such as:

• UPI PIN.
• ATM PIN.
• Internet banking password.
• Card PIN.
• OTP.

Users should never disclose these credentials to anyone claiming to provide Khelo24Login support.

24. International Data Transfers

Depending on our technology providers, hosting arrangements, payment providers, or other service providers, personal information may be processed or stored in locations outside the country in which you access the Platform.

Where personal information is transferred across borders, we will take reasonable steps to ensure that the transfer and processing are conducted in accordance with applicable legal requirements.

The actual location of data storage may vary depending on our service providers and technical infrastructure.

25. Business Transfers

If Khelo24Login or substantially all of its assets are involved in a merger, acquisition, restructuring, sale, financing, or similar business transaction, personal information may be transferred as part of that transaction where legally permitted.

Any successor organization may be required to handle personal information in accordance with applicable legal requirements.

26. Data Breach and Security Incidents

If we become aware of a security incident involving personal information, we will assess the incident and take reasonable steps to contain, investigate, and remediate it.

Where notification is required by applicable law, we will provide the required notifications to affected users, authorities, or other relevant parties within the applicable timeframe and through an appropriate communication method.

27. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be made because of:

• New services.
• Changes to our technology.
• Changes to our data practices.
• Changes to applicable law.
• Changes to third-party services.
• Security improvements.
• Regulatory requirements.

When we make material changes, we may update the “Last Updated” date and, where appropriate, provide additional notice.

We encourage users to review this page periodically.

Your continued use of the Platform after an updated Privacy Policy becomes effective will be handled according to applicable law and the updated policy.

28. Contact Us

If you have questions, concerns, complaints, or requests relating to this Privacy Policy or the handling of your personal information, please contact us.

General Support and Privacy Enquiries

Email: support@khelo24login.com

Marketing Enquiries

Email: marketing@khelo24login.com

Affiliate and Partnership Enquiries

Email: affiliate@khelo24login.com

For privacy requests, please use:

support@khelo24login.com

29. Privacy Complaints

If you believe that your personal information has been handled improperly, you may first contact us at:

support@khelo24login.com

• Please provide enough information for us to understand and investigate your concern.
• We will review privacy complaints and take appropriate action in accordance with applicable law.
• Where applicable law provides an external complaint or regulatory mechanism, you may also have the right to approach the relevant authority.

30. Important Disclaimer

This Privacy Policy describes our intended information-handling practices and should be read together with the Khelo24Login Terms and Conditions, Cookie Policy, Responsible Gaming Policy, and other applicable Platform policies.

Nothing in this Privacy Policy creates a guarantee that the Platform will be available at all times or that security incidents can never occur.

The specific data collected and processing activities may vary depending on the services you use, your location, applicable law, payment method, verification requirements, and third-party service providers.

If any provision of this Privacy Policy conflicts with mandatory applicable law, the mandatory legal requirement will prevail to the extent of that conflict.

31. Summary of Our Privacy Practices

For convenience, the key points are:

What we collect:
Account, contact, technical, transaction, verification, usage, and support information where necessary.

Why we collect it:
To operate the Platform, provide services, process transactions, provide support, improve security, prevent fraud, and comply with applicable requirements.

Who may receive it:
Authorized service providers, payment providers, security and verification providers, professional advisers, and authorities where legally required or otherwise permitted.

How we protect it:
Through reasonable technical and organizational security measures.

How long we keep it:
Only as long as reasonably necessary for the relevant purpose or as required or permitted by applicable law.

Your options:
Depending on applicable law, you may request access, correction, deletion, or other privacy rights and may opt out of promotional communications.

How to contact us:
support@khelo24login.com

Website:
khelo24login.com